Privacy Policy – iClimb Tree Service

At iClimb Tree Service, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for services.

Information We Collect

We may collect the following information:

Contact Information – such as your name, phone number, email address, and physical address when you request a quote or schedule service.
Service Details – information about the services you request or work we have performed for you.
Website Usage Data – non-personal information like your IP address, browser type, pages visited, and time spent on our website (used for analytics and website improvement).

How We Use Your Information

We use your information to:

Respond to service requests and provide estimates.
Communicate about appointments, projects, and follow-up services.
Process payments and send invoices or receipts.
Improve our website and customer service experience.
Send occasional updates or promotional offers (only if you’ve opted in).

Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share information only in the following situations:

With service providers who help us operate our business (such as payment processors or email services).
If required by law, legal process, or to protect our rights and safety.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no online transmission or storage system can be guaranteed 100% secure.

Cookies & Tracking

Our website may use cookies or similar technologies to enhance your browsing experience and gather analytics data. You can adjust your browser settings to refuse cookies if you prefer.

Your Privacy Choices

You may:

Request to view, update, or delete your personal information.
Opt out of promotional emails by clicking the “unsubscribe” link or contacting us directly.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

iClimb Tree Service
502-904-3210
iclimbtreeservice@gmail.com